Itunes Match Download Error 5002 [UPD]
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How to Fix iTunes Match Download Error 5002
If you are using iTunes Match to access your music library on all of your devices, you may encounter an error 5002 when you try to download or purchase songs from the iTunes Store. This error can be frustrating and prevent you from enjoying your music. Fortunately, there are some solutions that can help you fix this error and resume your downloads.
In this article, we will show you four methods to fix iTunes match download error 5002 with ease. Follow the steps below and see which one works for you.
Method 1: Check iTunes Version
One of the possible causes of error 5002 is that your iTunes is not running the latest version. To fix this, you need to check and update your iTunes to the latest version on your Mac or PC. Here's how:
On your Mac, open the Apple Music app and go to the menu bar. Choose Music > Check for Updates.
On your PC, open iTunes for Windows and go to the menu bar. Choose Help > Check for Updates.
Follow the instructions to install the latest version of iTunes.
Method 2: Change Shopping Preferences
Some users reported that changing the shopping preferences can be a useful way to fix iTunes Store error 5002[^2^]. To do this, you need to change the buy option from \"1-click\" to \"shopping cart\". Here's how:
On your Mac, open the Apple Music app and go to the menu bar. Choose Music > Preferences.
On your PC, open iTunes for Windows and go to the menu bar. Choose Edit > Preferences.
Go to the Store tab and select \"shopping cart\" under Buy Using a Click.
Click OK to save the changes.
Method 3: Change Account Information
Another possible solution is to change your account information and remove and re-enter your credit card information. This can help refresh your account and fix any issues with your payment method. Here's how:
Restart your computer and run iTunes on your Mac or PC.
Log in to the iTunes Store with your Apple ID and password.
Go to Account > View My Account.
Click Edit next to Payment Information.
Remove your credit card information and click Done.
Restart your computer again and run iTunes on your Mac or PC.
Log in to the iTunes Store with your Apple ID and password.
Go to Account > View My Account.
Click Edit next to Payment Information.
Fill out your credit card information again and click Done.
Method 4: Clear Contents of Shopping Cart
iTunes error 5002 can also be caused by the problems with the contents that are stored in your shopping cart[^2^]. Some users have fixed the error by clearing all the items from the shopping cart. Here's how:
On your Mac, open the Apple Music app and go to the sidebar. Click iTunes Store.
On your PC, open iTunes for Windows and click Store at the top of the window.
Go to Shopping Cart at the top right corner of the window.
Delete all the items from your shopping cart by clicking Remove next to each item.
Sign out of your iTunes Store account by clicking Account > Sign Out.
Sign in again with your Apple ID and password by clicking Account > Sign In.
We hope this article has helped you fix iTunes match download error 5002. If you have any questions or suggestions, feel free to leave a comment below. Thanks for reading! aa16f39245